AGER 5350 - Basic Mediation Skills in Aging

3 hours

Utilizes negotiation and mediation principles and techniques to meet the dispute resolution training needs of individuals serving the elderly and their families. Included are such professionals as social workers, counselors, discharge planners, home health administrators, care managers, nursing home staff, adult protective service workers, ombudsmen, health and human services staff, and anyone else contracted to serve the elderly and their family members.

Prerequisite(s): None.