TECM 5750 - Measuring Usability and User Experience for Professional and Technical Communication

3 hours

Client-based approach to the methods used to analyze the usability and user experience of documents, software, web sites, mobile applications and other interfaces used by professional and technical communicators. Methods may include card sorting, think aloud protocols, interviews, observations, cognitive walkthroughs, task analysis, heuristic evaluations and eye tracking.

Prerequisite(s): None.